Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, organization name, and password. If you sign up via Google or Microsoft OAuth, we receive your name and email from those providers.

Usage Data

We collect information about how you use Kamili CRM, including pages visited, features used, actions taken, and timestamps. This helps us improve the product.

Device Information

We collect browser type, operating system, IP address, and device identifiers for security and analytics purposes.

Cookies

We use essential cookies for authentication and session management, functional cookies for preferences, and analytics cookies to understand usage. See our Cookie Policy for details.

2. How We Use Your Information

• Provide, maintain, and improve Kamili CRM
• Process transactions and send billing notifications
• Send you product updates and marketing communications (with your consent)
• Respond to support requests and inquiries
• Analyze usage patterns to improve features and user experience
• Detect, prevent, and address security issues and fraud
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Stripe (payments), Resend/AWS SES (email), Vercel (hosting), Supabase (database)
• Kamili ecosystem: Your account data is shared across Kamili products for seamless product switching via the central account system
• Legal requirements: When required by law, subpoena, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain your account data for as long as your account is active. When you delete your account, we remove your personal data within 30 days, except where retention is required by law. CRM business data (contacts, deals, etc.) is deleted when the organization owner requests deletion or the account is terminated.

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at privacy@kamililabsllc.com.

6. Children's Privacy

Kamili CRM is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at privacy@kamililabsllc.com.

7. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our website. Continued use of the service after changes constitutes acceptance.

9. Contact Us

For privacy-related inquiries:

• Email: privacy@kamililabsllc.com
• General: support@kamililabsllc.com